February 7, 2014

Insurance Debacle Update

So many people have been kind enough to ask how we are getting along with the whole insurance debacle that I feel I should publish a little update.

This week we ended up getting Eileen private pay insurance. This will give us some breathing room to see if we can work through the system or not.

After a week spent on the phone and in the Affordable Care Office set up in the Prince George's County Social Services office, my feeling is that we will not be able to unless we go to Annapolis and sit on Anthony Brown's desk and make him notice us.

Unbelievably, even the poor saps who work in that office have no more access to the powers that be than you or I. After spending almost two hours waiting last Wednesday we finally met with a really nice guy named Ronald. He understood our problem, could not fix it there, and spent an hour to get through to customer service, only to be cut off once he connected. And he wasn't even able get the same person back on the line! It's enough to scream.

Some have asked if this has caused me to change my political affiliation - it has not. I figure you don't disown your children because of mistakes, even disastrous ones. You just end up being bitterly disappointed and you don't vote for them for Governor.

On a cheerier note - MDHMH sent a correction letter. They realized that Eileen is the Ward and that I am the Guardian. Will wonders never cease?

PS: A dear friend has given me a 'special number' that she called and got immediate help. This may work for us, but because of other circumstances to do with Medicaid, we haven't used this magic bullet. I'm saving it though, just in case.


  1. Penny,
    thank goodness you have that 'emergency' number. i have a feeling you are going to need it. Gasp! Clutch the pearls, they ACTUALLY corrected a mistake...NO WONDER it has been snowing...cause HELL DID freeze!

  2. Well, thank God for the correction, wot? At least a major snafu had been avoided. I hope the rest of it goes well for you, Penny